Privacy Policy

At Raynov Technology, we recognize that trust is built not only through the engineering solutions we deliver but also through the way we protect the information entrusted to us. Whether you visit our website, request information about our services, or engage with us on a project, we are committed to handling your personal data responsibly, securely, and transparently.

This Privacy Policy explains how Raynov Technology (“Raynov”, “we”, “our”, or “us”) collects, uses, stores, and protects personal information when you use https://raynovtechnology.com or communicate with our team.

By accessing our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect only the information necessary to provide our services, respond to inquiries, and improve your experience.

Information You Provide

When you contact us or request information, we may collect:

• Full name
• Job title
• Email address
• Telephone number
• Project requirements
• Technical specifications or documents voluntarily shared with us
• Any other information you choose to provide

Information Collected Automatically

When you browse our website, certain technical information may be collected automatically, including:

• IP address
• Browser type and version
• Date and time of your visit
• Session duration
• General geographic location (based on IP)

This information helps us understand how visitors use our website and improve its performance.

2. How We Use Your Information

Your information is used only for legitimate business purposes, including:

• Responding to inquiries
• Preparing engineering proposals and quotations
• Delivering engineering, testing, and validation services
• Managing customer relationships
• Providing technical support
• Improving our website and services
• Communicating project updates
• Meeting legal and regulatory obligations
• Protecting our systems from fraud or unauthorized access

We do not sell, rent, or trade your personal information to third parties.

3. Legal Basis for Processing

Where the General Data Protection Regulation (GDPR) applies, we process personal data based on one or more of the following legal grounds:

• Your consent
• Performance of a contract or pre-contractual request
• Compliance with legal obligations
• Legitimate business interests, provided they do not override your rights and freedoms

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to ensure proper functionality, improve user experience, and analyze website performance.

Cookies may be used to:

• Remember your preferences
• Maintain website security
• Measure website traffic
• Understand visitor behavior
• Improve website performance

You may disable cookies through your browser settings; however, some website features may not function correctly.

For more information, please refer to our Cookie Policy.

5. Third-Party Services

To operate our website and provide our services efficiently, we may use trusted third-party providers, including:

• Website hosting providers
• Website analytics services (such as Google Analytics)
• Spam protection services
• Email service providers
• Cloud infrastructure providers
• Embedded content providers (where applicable)

These providers process data only as necessary to perform their services and are required to protect your information in accordance with applicable laws.

6. Data Security

Protecting confidential information is fundamental to our business.

Raynov Technology implements appropriate technical and organizational security measures designed to protect personal information against:

• Unauthorized access
• Disclosure
• Alteration
• Loss
• Misuse
• Destruction

While no online system can guarantee absolute security, we continuously monitor and improve our security practices to safeguard the information entrusted to us.

7. Data Retention

We retain personal information only for as long as necessary to:

• Respond to inquiries
• Deliver requested services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce contractual agreements

When personal information is no longer required, it is securely deleted or anonymized.

8. International Data Transfers

Depending on the location of our customers or service providers, your personal information may be transferred and processed outside your country of residence.

Where required by applicable law, appropriate safeguards are implemented to protect your information during international transfers.

9. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information
• Correct inaccurate or incomplete information
• Request deletion of your data
• Restrict processing
• Object to processing
• Withdraw consent at any time where processing is based on consent
• Request a copy of your personal data in a portable format

To exercise these rights, please contact us using the details provided below.

10. Confidential Engineering Information

Raynov Technology understands that many inquiries involve proprietary engineering information, product concepts, technical documentation, or confidential project details.

Information shared with us during preliminary discussions or project evaluations is handled with appropriate confidentiality and used solely for evaluating or delivering requested services.

11. Third-Party Websites

Our website may contain links to external websites for your convenience.

Raynov Technology is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

12. Children’s Privacy

Our website and engineering services are intended for businesses and professionals.

We do not knowingly collect personal information from individuals under the age of 16.

If we become aware that such information has been collected, it will be deleted promptly.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, legal requirements, or industry practices.

Any updates will be published on this page together with a revised Effective Date.

We encourage visitors to review this Privacy Policy regularly.

14. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us.

Raynov Technology

Website: https://raynovtechnology.com

Email: contact@raynovtechnology.com

Phone: +212 537 570 705

Thank you for trusting Raynov Technology.

We are committed to protecting your information with the same level of professionalism, integrity, and reliability that we bring to every engineering and validation project.